About cc’d consultancy

cc’d consultancy is an email consultancy led by Margaret Ward and Aiden Karwowska.

Together alongside our team, we bring strategy, copy, design and delivery into growing businesses that know email could be working harder for them.

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1,000s of emails created
£1m+ in revenue generated
10+ countries reached
15+ years of experience

Before cc’d consultancy, there was Claddagh Creative.

Margaret started Claddagh Creative while she was at university. It began as a much broader marketing business and gave us the opportunity to work across almost every part of marketing, with clients in the UK and around the world.

Over time, the work became more focused on email and CRM, and the role we played inside our clients’ businesses became much closer and more strategic.

The old name and the agency label no longer reflected that. cc’d is not a brand-new business. It is a clearer name for the consultancy Claddagh Creative had already become.

Before cc’d consultancy, there was Claddagh Creative.

Over time, the work became more focused on email and CRM, and the role we played inside our clients’ businesses became much closer and more strategic.

The old name and the agency label no longer reflected that. cc’d is not a brand-new business. It is a clearer name for the consultancy Claddagh Creative had already become.

Meet the founders

Margaret Ward

Co-founder and CRM strategist

Margaret leads the strategic thinking across cc’d.

She has worked in marketing for nearly 10 years and brings a wider understanding of marketing into her CRM specialism. Her strength is seeing how email connects to the rest of the business, identifying what is worth prioritising and turning complicated customer-journey problems into a plan people can actually use.

Alongsidecc’d, Margaret speaks and creates content around email, CRM, marketing, community and building a business.

Aiden Karwowska

Co-founder and creative Lead

Aiden leads the creative work across cc’d, bringing together email design, visual direction and the practical systems that take a strategy from an idea to something live.

He works across design, delivery and operations, making sure the details are considered, the work stays connected and projects keep moving.

Don’t just take our word for it…

Hannah
Hannah Turner
“It is just like a breath of fresh air. It’s like, Oh, thank God. It does work.”
Tiffany
JulieMay
“It felt like we were partnering with friends who shared our passion for success.”
Amy
CAHM
“They have not only transformed my email marketing but have become a vital part of my business.”
Grace
Breast Cancer UK
"Their strategic approach to planning and content helped us connect with our audience in a more meaningful way and significantly boost revenue from email."

Also by us: The CRM Space

Alongside cc’d consultancy, we are building The CRM Space, a separate community and learning platform for people working across email, retention and CRM.

It keeps us close to the conversations, questions and challenges shaping the industry.

About cc’d consultancy

Before cc’d consultancy, there was Claddagh Creative.

Before cc’d consultancy, there was Claddagh Creative.

Meet the founders

Margaret Ward

Aiden Karwowska

Don’t just take our word for it…

Don’t just take our word for it…

Also by us: The CRM Space

Think email could be doing more?

Think email could be doing more?

Think email could be doing more?