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Who We HELP
Who We Help
Consumer and e-commerce brands
Turn more first purchases into longer customer relationships.
For brands investing in acquisition, launches and growth, but without the email strategy, journeys or internal capacity needed to make more of the demand being created.
We can support:
Campaign planning
Customer lifecycle
Automations
Post-purchase journeys
Segmentation
List growth
Retention
Customer insight
Reporting
In-house email and CRM teams
Creators and founder-led businesses
Build an owned audience that supports the whole business.
For established creators and founders with newsletters, resources, events, communities, products and multiple sign-up points, but no joined-up journey behind them.
We can support:
Newsletter strategy
Lead magnets
Welcome and nurture
Audience segmentation
Events
Communities
Launches
Courses and memberships
Products and services
Brand partnership journeys
Technology and platform teams
Help more users understand, adopt and continue using the product.
For businesses that need stronger lifecycle communication around onboarding, education, activation, product adoption, retention and re-engagement.
We can support:
Onboarding
Activation
Product education
Trial journeys
Feature adoption
Retention
Re-engagement
Referral
Customer insight
Lifecycle reporting
